How we use and store your information
How we use and store your information
By giving your contact details to us, you enable NFLAS to provide you with information and services that may be of interest to you.
When you supply any personal information to us we have legal obligations towards you in the way we deal with it. We must collect the information fairly – we must explain how we will use it, and we must tell you if we want to pass the information on to anyone else. As long as we hold your information we will treat it in accordance with this privacy statement.
NFLAS holds people’s contact information in order to help us to facilitate high standards of land management throughout the New Forest by providing advice and training, and to deliver conservation projects (some of which are funded through the National Lottery Heritage Fund). We use your contact information to keep you informed about and/or invite you to participate in events and services run by NFLAS that may be of interest to you. For example, we will contact you to let you know about any courses or events we have coming up, and to send you advice and information relevant to you such as new grants and regulations.
Any information you provide will only be used for the purposes of delivering NFLAS’s services, although it will also be available to some staff at the New Forest National Park Authority (NPA). This is because the NPA provides some support and services to NFLAS to enable it to carry out its work. Your information will never be supplied to anyone outside NFLAS and the NPA without first obtaining your consent, unless we are obliged by law to disclose it, or it would otherwise be fair and we are permitted by law to use it in this way.
We will hold your personal information on our systems while we run the NFLAS service, but we will regularly review the information we hold to check it is still relevant or likely to be relevant. We also ensure that all personal information supplied is held securely.
If you wish, you can ask us to stop holding and using your information. Unless there is a good reason why we need to continue using your information we will immediately delete it from our database. You can ask us to amend or delete your information by contacting enquiries@nflandadvice.org.uk, by post to New Forest Land Advice Service care of the NPA (Lymington Town Hall, Avenue Road, Lymington, SO41 9ZG), or by phone (01590 646698). If you wish, you can ask us to stop processing your information simply by emailing NFLAS with the word ‘STOP’ in the subject line of your email.
Access to your personal information and further guidance
You have the right to request a copy of the personal information that NFLAS and the NPA hold about you. Please address requests to the Data Protection Officer at the NPA address above, by phone on 01590 646653, or email dpo@newforestnpa.gov.uk. They will also be able to give you further guidance on how we handle your information and your information rights. You can also find more information at http://www.newforestnpa.gov.uk/privacyandcookies.
The technical bit, and how to raise concerns
The EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 govern how we hold your information. You can find out more about the legal basis NFLAS relies on to process your information (Article 6(1) of the GPDR (Legitimate interests)) from the Data Protection Officer. Other relevant laws include the Freedom of Information Act 2000, the Environmental Information Regulations 2004 and the Privacy and Electronic Communications Regulations (EC Directive) 2003 (which implements EU rules on e-marketing and which are likely to be updated later in 2018).
The way that organisations comply with these laws is overseen in the UK by the Information Commissioner’s Office (ICO). If you have any concerns about the NPA’s handling of your information you can contact the ICO at: First Contact Team, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. You can also find further guidance on the ICO website.
