Questions and answers

Oxeye daisy at Pig Bush

How do I contact the planning department?

To contact us, please use the contact details below. However, before you make contact, please check to see whether your query could be answered using our website, for example:

Do I need Permission - provides answers to general planning questions and what needs planning permission

Planning Portal - Online planning and building regulations resource

How to contact us

  • Telephone:  01590 646615 – The Planning Advice Line is available between the hours of 8.45am and 1pm
  • Write in:  The Planning Team, Lymington Town Hall, Avenue Road, Lymington, SO41 9ZG
  • In person:  A Duty Officer is available between the hours of 8.45am to 1pm Monday to Friday for a short informal meeting to provide general planning advice.

To view planning applications – offices hours are 8.45am – 5pm Monday to Friday, but we would recommend you call 01590 646615 between 8.45am - 1pm or email to pre-book files so they can be made available in advance. 

Complaints, comments and compliments

The Planning Department aim to deliver a good service.  To help us we would  welcome your feedback on how we are doing or how we can improve. 

In the first instance, all comments, compliments and informal planning complaints should be addressed to:

Steve Avery
Executive Director (Strategy & Planning)
New Forest National Park Authority
Lymington Town Hall
Avenue Road
SO41 9ZG 

If you wish to make a formal complaint, please refer to our complaints procedure.

  1. Have you got a planning question?
  2. General questions
  3. Types of alterations
  4. How do I contact the planning department? (you are here)
  5. How is my personal information protected?
  6. What copyright rules are there?
  7. Glossary


Planning Portal - Do you need permission

Do you need permission?

Planning Portal permitted development rights

Permitted development rights

image-fade-right image-fade-left